Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Last Updated: November 30, 2025
Introduction
At Liby Foundation, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a donation, apply for our programs, or interact with our services.
Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy. If you do not agree with our policies and practices, please do not use our website or services.
Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our services.
Personal Information You Disclose to Us
We may collect personal information when you:
Make a donation: name, email, phone number, mailing address, and payment information (processed securely through third-party payment processors such as Zaad and eDahab)
Register for events: name, email, phone number, and any dietary or accessibility requirements
Subscribe to newsletters: email address and name
Apply for volunteer or employment positions: resume, cover letter, employment history, education, references, and other relevant qualifications
Apply for programs: such as our Water Access Program application form, we collect information relevant to your application
Contact us with inquiries: name, email, phone number, and any information you provide in your message
The types of personal information we may collect include:
Name and contact information (email, phone, mailing address)
Payment information (credit card details are processed by third-party payment processors)
Demographic information (age, location, etc.)
Employment and volunteer history
Any other information you choose to provide in forms or communications
Information Automatically Collected
When you visit our website, we may automatically collect certain information about your device and how you interact with our site:
Log and Usage Data: IP address, browser type, pages you visit, time spent on pages, click patterns, and referring website addresses
Device Information: hardware model, operating system, unique device identifiers
Location Data: with your permission, we may collect location information
Cookies and Tracking Technologies: we use cookies and similar technologies to track activity on our site and store certain information
How We Use Your Information
We use the information we collect for various purposes, including:
Processing donations and providing receipts
Managing and processing program applications (including the Water Access Program)
Communicating with you about our programs, events, and services
Sending you newsletters and updates (with your consent)
Responding to your inquiries and providing customer support
Processing volunteer and employment applications
Improving our website and services
Complying with legal obligations
Analyzing usage patterns to better understand how visitors use our site
Preventing fraud and ensuring the security of our services
Sharing Your Information
We may share your information in the following situations:
Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processors (Zaad, eDahab), email service providers, and analytics providers. These providers are contractually obligated to protect your information.
Legal Requirements: We may disclose information if required by law, court order, or valid legal request, or to protect our rights, property, or safety.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent: We may share information for any other purpose with your explicit consent.
Partner Organizations: We may share information with partner organizations for program delivery purposes, subject to appropriate data protection agreements.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
Encryption: We encrypt sensitive data in transit and at rest
Secure Servers: Your information is stored on secure servers with restricted access
Regular Security Assessments: We conduct regular security assessments and updates
Limited Access: Access to personal information is limited to authorized personnel on a need-to-know basis
Staff Training: Our staff receives training on data protection and privacy best practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Access: You have the right to request access to the personal information we hold about you
Correction: You have the right to request correction of inaccurate or incomplete information
Deletion: You have the right to request deletion of your personal information, subject to certain legal obligations
Objection: You may object to our processing of your information for certain purposes
Data Portability: You may request to transfer your information to another organization
Withdraw Consent: You may withdraw your consent for marketing communications at any time
To exercise these rights, please contact us at privacy@libyfoundation.org.
International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may retain donation records for tax and accounting purposes as required by law.
Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so we can delete such information.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Address
Plaza Villa, Burao, Somaliland
Phone
Main: +252 63 9163995 / +252 65 7096922 / +252 63 9163994
General: info@libyfoundation.org
Office Hours
Saturday - Thursday: 8:00 AM - 5:00 PM